TIPP Focus’s Business Process Management approach supports the whole process management life cycle. Our Process Management interventions answer questions like what are the enterprise’s major business functions, organizational units, key information items, logical business units, locations and the relationships between them, taking account of future business plans. We analyse all value-adding processes, their proper integrated design, their deployment, their execution by means of a process engine, process control, process measurement, process monitoring, and continuous process improvement.
Utilising our own defined FocusTM BPI Methodology, we provide the following services:
- Business Process Re-engineering
- Business Process Improvement and Optimisation
- Establishment of Business Process Management Office
- Business Process Maturity Assessments
- Quality Management Systems
TIPP FOCUS CONSULTING BUSINESS PROCESS MANAGEMENT CASE STUDIES
- HEALTH CARE: BETTER SERVICE FOR PATIENTS
- SERVICE OF THE PEOPLE: INTEGRATION OF COMMUNITY BASED SERVICES (ICBS)
- BUSINESS PROCESS IMPROVEMENT VIA AUTOMATION
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Business Process Re-Engineering:
In today’s ever-changing world, the only thing that doesn’t change is ‘change’ itself. Companies are increasingly driven to ensure that the three Cs: Customer, Competition and Change drive companies to ensure that their processes and systems are efficient and that they are always ahead
of their competitors. Using our proven methodologies, we help companies to find new and radical solutions for their business problems by going back to the basics and reexamine their very roots. Our BPR methodologies focus on processes and not on tasks, jobs or people. We strive to redesign the strategic, core and value added processes within your company.
Our business process re-engineering approach covers the following:
- Develop Strategic Objectives
- Define the current business model (process architecture)
- Map and analyse AS-IS Processes
- Design TO-BE Processes
- Implement Re-engineered Processes
- Improve Continuously
Business Process Improvement and Optimisation
Our Business Process Improvement Methodology allows us to identify disconnects (anything that prevents the process from achieving desired results and in particular information transfer between organizations or people) and non-value adding processes. The aim is to understand what is going on in the organisation with regards to process efficiency and performance:
Business Process Improvement covers the following areas:
- Analysing process timelines, cost and quality;
- Benchmarking processes and identifying change levers;
- Identifying areas for improvement;
- Reviewing process objectives; and
- Identifying critical processes for improvement
Establishment of a Business Process Management Office
To ensure increase success of the projects, organizations need to create environments that are conducive for proper management of projects. Our BPMO offering, enable us to assist by offering the following:
- Implement Business Process Management offices
- Implementation of proven Business Process Management Methodologies
- Implementation of Business Process Management Tools
- Training and mentoring on tools and methodologies
- Identification of critical skilled human resources required to set up office
Business Process Maturity Assessment
In order to establish the extent of process improvement required, it’s important that an assessment is performed to assess where an Organisation is at in terms of the Capability Maturity model levels.
Tipp Focus Consulting utilises the Capability Maturity Model® Integration (CMMI) to guide process improvement across a project, a division, or an entire organization. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
Our Process Maturity Assessment will be able to establish the level at which and Organisation is based on the Framework below.
Quality Management Systems
TIPP Focus Management Consulting is able to assist organization to implement a Quality Management System, which will document all the necessary procedures and policies to improve the quality practices within the organization.
Our approach is based on quality management principles which are fundamental rules for leading and operating an organization, aimed at continually improving performance over the long term by focusing on customers’ needs and expectations while addressing the needs of all other stakeholders.
